Self-confidence and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy or you don’t know how to express your self-worth when communicating with others, life can be very painful. Assertiveness and self-confidence are comprised of important interpersonal communication skills and traits that can be learned and practiced. Acquiring and developing these skills will provide opportunities and benefits to you in your professional and personal life.
Gain an understanding of what assertiveness and self-confidence each mean (in general and to you personally) and how to develop those feelings in your daily life. These skills will encompass many aspects of your life and have a positive effect on all of them.

This course touches on the meaning of assertiveness and self-confidence, negative thinking, communicating effectively, the importance of goal setting, positive self-talk, strengths and weaknesses, appearance and body language, sounding confident, powerful presentations, building rapport, dealing with difficult situations.

OBJECTIVES

At the end of this course you will be able to:

• Understand what assertiveness and self-confidence are
• Identify four different styles of communication
• Overcome negative thoughts
• Understand the difference between listening and hearing
• Set SMART goals for assertive behavior
• Identify your worth
• Make a good first impression
• Communicate positively
• Set up a procedure guide
• Gain positive outcomes in difficult situations